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Our most frequently asked wholesale questions:

Do you have a wholesale group on Facebook? YES!! Please join for updates and to be the first to know about new styles! https://www.facebook.com/groups/hotlinewholesale/

 

How fast is shipping? If it is in stock on the website, it ships within 1-2 business days! All weekend orders are shipped Monday and Tuesday.

 

What is your minimum? Our minimum is only $15!

Can I preorder what is out of stock? We typically don't do preorders. Dates aren't always reliable, and it's easier to just wait until all items are here, checked, and confirmed before they are sold. 

Can I use your pictures on my social media and website? Yes! Absolutely! We have an entire album in our Facebook group dedicated to photos you can use! Go to Photos>Albums>Marketing Images. 

Oh no! My customer had a hair tie break! What can I do?Don't worry!! We have a replacement program that not only covers our hair tie sales, but all of our retailers' sales too! Here is the link to how it works and what info is needed from your customer. They fill out their info, and we will send a replacement directly to them! You don't have to replace their set yourself or worry about it at all. We will take care of it.  https://hotlinehairties.com/pages/replacement-policy

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